用英文写一封投诉信
dear
sir,
i
am
happy
that
the
refrigerator
we
ordered
last
week
has
arrived
on
time.
but
it
is
a
great
pity
that
we
find
there
is
something
wrong
with
the
refrigeration
facilities.
after
we
used
it
for
several
days.
we
found
that
food
stored
in
the
refrigerating
compartment
turned
bad
quickly.
when
we
finally
decided
to
take
the
temperature
in
it,
we
were
surprised
to
find
it
was
around
15℃,
far
from
the
standard
temperture
range
from
0℃
to
9℃.
this
problem
has
affected
our
normal
life.
would
you
please
let
me
know
whether
or
not
you
can
send
a
repairman
as
soon
as
possible?
i
hope
that
my
problem
will
get
your
kind
consideration.
yours
faithfully,
li
ming
［文章点评］
这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。
对应的信件：
Dear customer service of Jingding,
I bought a refrigerator in the your proportion of double 11th.
Unfortunately, it didn’t work properly. The frozen system didn’t work.
Therefore, I would like to ask you to change another same mode of refrigerator for me according to the customer right you issued.
My purchase reference is xxxxxxxxx.
I am looking forward to hearing from you.
Lihua.
Hi,this is xx. I've bought a XX(商品) for XX(价格) dollar from XX(商场名称) shopping mall on XX/XX/XXXX(日期).Today when I want to use it to XX, I was suprised found that it doesn't work at all.(这里可以加描述到底怎么坏的)I brought it because I need to use it and now your good is useless. This causes a lot of inconvient for me.I want to know what are you going to do about this, and when can you fix this problem.
I hope I can hear from you soon, or I would think about using the legal solutions.
Yours sincerely,
XX
To whom it may concern,
I'm writing to complain about the SQ200 I bought from your department store the other day. It worked very well the first months,however, when I used it later, I could neither send my friends messages nor take photos with my cellphone.
I think you will try to help me solve this problem.I have two options here, maybe you can take it as reference. First, I think I can change my phone to another one if possible.Second, maybe you should pay me refund because of the issue.
I hope you can figure out which measure to take wholeheartedly.Your cooperation will be highly appreciated.I'm looking forward to its solution.
A Letter of Complaint
Dear sir/madam,
Hello.This is Li Hua who bought a Nokia cell phone at your shopping mall on September 22nd,2010 at the price of 600 yuan.It worked well for the first three days.I liked it very much.But two days later,exactly on the sixth day,I was talking with my friend on it in the morning when suddenly I could not hear my friend on line and he could not hear me either.I held up and dialed again and again,but I could not reach the number.Just now I tried for another time,but failed .I believe that there must be something wrong with the cell phone.Now I am writing to tell you all.I would like you to change another one for me.Looking forward to your reply.
Regards
Yours
Li Hua
现在才看到你的问题。希望能帮到你
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